Dear Sports Brands: Put on Your Invisibility Cloaks

While spectacle draws attention, it’s accessible design that ensures fans stay engaged.
Debbie Flatley · 7 days ago · 4 minutes read


Beyond the Buzzer: How Intuitive Design Elevates the Sporting Experience

The Scoreboard Struggle

Squinting at the scoreboard, a blurry mix of neon green and pink, I desperately tried to decipher if the batsman had scored a 63 or an 83. A seemingly small detail, but a world of difference in the fast-paced realm of 100-ball cricket. My prime view at Lord's, the hallowed ground of cricket, was ironically marred by my inability to actually *see* the score. My boyfriend, ever the pragmatist, had long abandoned the visual assault of the scoreboard, opting for the cool, clear logic of his phone's live score app.

There's a time and a place for vibrant, eye-catching colors. Perhaps a Shrek and Barbie co-branded extravaganza. But a cricket final? Not so much. When it comes to enhancing the viewing experience, form should never overshadow function.

The Many Hats of Sports Branding

Sports branding isn't just about flashy logos and catchy slogans. It's a multifaceted beast, acting as a promoter, an usher, and a teacher all rolled into one. It generates excitement, guides fans through the venue, and distills complex game information into easily digestible visuals. Whether you're a seasoned supporter or a curious newbie, effective branding makes you feel like you belong.

Good branding should seamlessly guide you from the moment you book your ticket to the moment you exit the stadium, creating an effortless and intuitive fan journey.

The Spectacle vs. Substance Showdown

While the rise of spectacle in sports (Super Bowl halftime show diss tracks, anyone?) can be undeniably entertaining, there's a growing trend of prioritizing flash over function. Brands designed for social media virality often fail to translate into a positive stadium experience. The best spatial design is almost invisible - it gently nudges you in the right direction, helps you find your seat, the concessions, and the restrooms, all while keeping you informed about the game. It's the silent orchestrator of a seamless experience.

Accessibility for All

This isn't just about catering to the hardcore fan. The sweet spot of sport and spectacle is where the die-hard supporter and their less-enthusiastic companion can find common ground. It's how sports transcend their primary audience and become truly "family" entertainment. It's about ensuring the future of the sport.

Learning from the Best

Anfield, the iconic home of Liverpool FC, masterfully utilizes its red and white color palette to create a cohesive brand experience. Unlike my unfortunate scoreboard encounter at Lord's, Anfield's scoreboard, usher uniforms, and signage all worked in harmony. Even their website thoughtfully displayed the number of accessible seats in each section. This, combined with a clear, black and white scoreboard, demonstrates their dedication to an inclusive fan experience.

The Indian Premier League (IPL) also sets a shining example. By understanding the diverse needs of its massive audience, both in-stadium and on television, the IPL has cleverly woven accessibility into its very DNA. Its engaging TV graphics, explaining cricket's intricacies in creative ways, nurture the next generation of fans.

Modernity Meets Tradition

Wimbledon beautifully demonstrates that tradition and modernity aren't mutually exclusive. Its iconic green and purple palette, instantly recognizable yet never overwhelming, informs the wayfinding and signage, respecting tradition while embracing minimalist design. Integrating cutting-edge technology like IBM Watson further enhances the spectator experience without overshadowing the sport's timeless elegance.

The Future of Fan Engagement

As we look towards upcoming sporting events like Formula 1 and the Six Nations Rugby, the challenge of balancing spectacle with intuitive design remains. While spectacle grabs attention, it's thoughtful, accessible design that fosters lasting engagement. Let's hope that in the future, sports brands choose the subtle power of intuitive design over the fleeting allure of blinding spectacle, ensuring every fan can truly see and savor the game.